📮 Use our returns portal if you need to exchange or return something.
We offer a return policy that allows you to return items within 28 days of purchase for a refund or exchange. The items must be in their original packaging, unworn and with the tag still attached. If returning for a refund, any free items must also b
Absolutely! We offer exchanges and returns according to our returns policy. Once your order has arrived, you can use our self-service portal to start the return or exchange request.
Just so you know, if you partially return an order containing a free gift, item or special offer such that you no longer meet the offer's qualifying conditions, a refund adjustment will apply. You can always do an exchange instead!. How does it work
Once received back, we usually process returns within 24-72 hours and you'll receive a confirmation email once the exchange or refund has been actioned. During this busy time, please note it may take a few days extra. If you requested a refund back t
Just make sure your order number and email address is correct and doesn't include any spaces before or after. You can find these details in the original confirmation email after placing an order. If you're still having any issues, please contact us a