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Llama Leisure

<p>Once received back, we usually process returns within 24-72 hours and you&apos;ll receive a confirmation email once the exchange or refund has been actioned. <strong>During this busy time, please note it may take a few days extra. </strong>If you requested a refund back to your original payment method, please note it can take up to five working days for the bank to transfer the funds back to your account.</p>

Once received back, we usually process returns within 24-72 hours and you'll receive a confirmation email once the exchange or refund has been actioned. During this busy time, please note it may take a few days extra. If you requested a refund back t

How long do returns take?

Returns & Exchanges

How long will it take for my order to arrive?

How much is shipping?

Can I track my order?

Do you ship internationally?

Where is my parcel?

Where are you based?

Can I change my shipping address?

Can I edit my order after it's been placed?

Can I send the order as a gift?

Shipping & Delivery

What is your return policy?

Can I exchange or return an item?

Free gifts, items and special offers

The returns portal doesn't recognise my details?

How do I determine my size?

Sizing

What payment methods do you accept?

How can I apply a discount code to my purchase?

Why isn't my discount code working?

How do I use a gift card to pay for my order?

How do I purchase a gift card for someone else?

What happens if I lose my gift card code?

When do gift cards expire?

Payment, Discount Codes & Gift Cards

How do I care for my items?

Will you be restocking an item?

Material / Fabric Composition

Product Questions & Care

How long do returns take?Updated 5 months ago