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Llama Leisure

The majority of UK orders arrive within 2-3 working days after despatch. If your order is placed before midday Monday-Friday, we usually despatch via Royal Mail 48 the same day. Orders placed over the weekend will be despatched the next working day and faster delivery options may be available during the checkout.For international destinations, the shipping time will depend on your country and can vary between 3-10 days. Refer to our <a href="https://llamaleisure.com/policies/shipping-policy#international">Shipping Policy</a> page for an indication.

The majority of UK orders arrive within 2-3 working days after despatch. If your order is placed before midday Monday-Friday, we usually despatch via Royal Mail 48 the same day. Orders placed over the weekend will be despatched the next working day a

How long will it take for my order to arrive?

Shipping & Delivery

How much is shipping?

Can I track my order?

Do you ship internationally?

Where is my parcel?

Where are you based?

Can I change my shipping address?

Can I edit my order after it's been placed?

Can I send the order as a gift?

What is your return policy?

Can I exchange or return an item?

Free gifts, items and special offers

How long do returns take?

The returns portal doesn't recognise my details?

Returns & Exchanges

How do I determine my size?

Sizing

What payment methods do you accept?

How can I apply a discount code to my purchase?

Why isn't my discount code working?

How do I use a gift card to pay for my order?

How do I purchase a gift card for someone else?

What happens if I lose my gift card code?

When do gift cards expire?

Payment, Discount Codes & Gift Cards

How do I care for my items?

Will you be restocking an item?

Material / Fabric Composition

Product Questions & Care

How long will it take for my order to arrive?Updated 9 months ago